To add a new resident to Zego, follow these steps:

  1. Login to
  2. In the search bar on the property home page, search for the unit you would like to add the user to.
  3. Go to the unit page by clicking "Go".

4.On the unit page, click "+ User" button next to "Authorized Users" in the users list on the left side of the page.

5.Enter the email of the user you would like to add. If they are not already in the Zego system, you will be prompted before continuing.

6.Select RESIDENT as the user role.

7.The resident will then receive and email from Zego asking them to setup an account. After they have completed this, they will receive a second email and a text with their randomly generated lock code. 

8.The user should then download the Zego Home app from the iOS/Android store and login with their email and password.

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