As with any occupation, turnover occurs in property management. Staff come and go or are moved from one property to another, in which case you'll need to remove ("delete") their account from your property in Zego.

If you need to remove a staff member from Zego, please do the following:

  • Login to new.zego.io
  • Using the search bar at the top of the screen, search for the user by first name, last name, or email.
  • Click "View" on the right side of search results once you have found the user you are searching for. Make sure you click the result with the label "User Management" to navigate to that user's profile page.
  • From the user profile page, click "Delete User".
  • Click "Yes" to delete the user, or "No" if you do not want to delete the user.
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